Feedback Form

We’d love to hear about your recent experience

Let us know how we did

Whether you have an enquiry, compliment, or complaint, we appreciate your feedback. Submit your comments via the form below, and help us make East Midlands Airport even better.

We take all feedback on board, and our team will carry out a thorough investigation of all complaints. To help us look into any issues, please list all passenger names, travel dates, booking reference numbers and vehicle registration if relevant. Once you've pressed submit, you’ll receive a unique reference number as a confirmation.

Please be advised that our teams are currently working on a 10-working-day response time. We appreciate your patience and understanding during this period.

Type of feedback*
Where in your journey does the feedback correspond to?*
Minute of incident*

MAG Plc takes your privacy seriously. Read our Privacy Notice to find out how we handle and process your personal information